Services Included
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Priority Client Status: VIP clients receive guaranteed response within 48 business hours (we do not work weekends unless on an as-needed basis) for all service requests and top-priority scheduling.
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One Free Consultation Per Year (Valued at $150). Additional consultations are offered at a 25% discount.
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One Free Annual Maintenance Service (Valued up to $455, including labor) chosen from the following options:
○ Hardscape soft wash only (Does not include sealing or polymeric sand application, which are available for an additional cost).
○ Drainage system inspection and minor adjustments (Jetting services available at an additional cost, billed at the standard hourly rate).
○ Gutter cleaning.
○ General yard maintenance (bush trimming, light debris removal, minor plant care, mulching touch-ups, etc.).
○ Landscape bed maintenance (Weed removal, edging, raking, and tidying up existing mulch or rock beds).
○ Basic soil conditioning (Aeration using hand tools, light topdressing with soil amendments).
○ Manual debris removal (Clearing leaves, small branches, and other yard waste by hand—excludes large-scale removal requiring specialized equipment).
○ Minor grading touch-ups (Using hand tools only, no heavy machinery).
○ This maintenance service includes up to 3 hours of labor, including travel and can include any combination of the above tasks. Any additional labor or tasks beyond this limit will be billed at the standard hourly rate ($151.80 per hour), subject to prior client approval.
○ Materials, specialty tools, and equipment are not included and will be billed separately at standard rates with the following VIP discounts applied:
■ Drainage and grading materials (pipe, fittings, gravel, fabric, etc.): 10% discount.
■ Hardscape materials (pavers, polymeric sand, sealers, edging restraints, etc.): 10% discount.
■ Mulch, soil, plants, and landscape materials: 15% discount.
■ Pressure washing, chemical applications, and seasonal services (such as gutter cleaning or yard cleanup): 15% discount.
■ Any specialty equipment rental required will be billed at cost with no discount.
○ Rollover option: If the client does not use their free maintenance service, they will receive 50 bonus points toward future service discounts. -
10% Discount on All Additional Services booked throughout the year.
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Loyalty Rewards Program:
○ Earn 1 point per $5 spent.
○ Accumulate 250 points for $50 off or 500 points for $100 off.
○ Bonus points for referrals, reviews, and social media engagement.
VIP Member Benefits
Priority Scheduling & Exclusive Access
📌 Guaranteed First Priority for All Services – Skip the wait and receive expedited service.
📌 Exclusive Access to Seasonal Openings – VIPs get first access to limited seasonal services.
📍 Serving: Waxhaw, Marvin, Weddington, Matthews, Indian Trail, South Charlotte, Pineville, Fort Mill (SC).
Payment Terms
The client may choose one of the following payment options:
Payments require a valid credit or debit card on file and will auto-draft either monthly or yearly, depending on the chosen payment option. Late payments shall incur a 3% monthly late fee starting the day after the invoice is due. Clients will be responsible for any legal fees or expenses incurred by Carolina Terrain in attempts to collect overdue invoices.
By approving a quote for services, the client agrees to these terms and conditions.
10% discount on all additional services
booked throughout the year.
15% discount on seasonal services
such as gutter cleaning, pressure washing, or yard clean-up

Why Choose Carolina Terrain?
Exclusive Savings & Priority Scheduling – VIP members receive first access to our most in-demand services.
Trusted Experts in Drainage, Hardscaping & Landscaping – Certified NDS & Keystone contractors.
How It Works
Sign Up
Choose a plan, submit payment & secure your membership.

Annual Inspection
Schedule your property walkthrough & maintenance service.
Enjoy VIP Benefits
Get priority service, discounts & loyalty rewards.
📍 Serving: Waxhaw, Marvin, Weddington, Matthews, Indian Trail, South Charlotte, Pineville, Fort Mill (SC).
VIP Property Maintenance Project Gallery


Terms & Conditions
Initial Inspection Required – $550 for first 2 hours, $150/hr after. (Waived for drainage systems installed by Carolina Terrain within the same year.)
Service Frequency – One full property walkthrough per year.
Cancellation Policy – Early cancellations incur a 50% fee of the remaining contract value.













